tk1791 Privacy Policy

1 Introduction

Welcome to the tk1791 Privacy Policy. tk1791 ("we", "us", "our") operates the online casino and sports betting platform accessible at https://tk1791.club (the "Platform"). This Privacy Policy describes how we collect, use, store, share, and protect the personal data of individuals who register for an account, visit the Platform, or otherwise interact with our services.

This policy applies to all users of the tk1791 Platform, including registered players, prospective players who browse the site without registering, and any individual who contacts our customer support team. By accessing or using the tk1791 Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the data practices described herein.

This Privacy Policy should be read in conjunction with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference. Capitalised terms used but not defined in this policy carry the meanings assigned to them in the Terms & Conditions.

2 Data We Collect

tk1791 collects the following categories of personal data from players. We collect only what is necessary to provide our services safely and in compliance with applicable legal obligations.

We do not collect or store full payment card numbers. All mobile wallet transactions are processed directly through the respective payment providers (bKash, Nagad, Rocket, Upay), and tk1791 receives only a transaction reference and confirmation status.

3 How We Collect Your Data

tk1791 collects personal data through the following means:

3.1 Direct Collection

You provide data directly to tk1791 when you register for an account, complete identity verification, make a deposit or withdrawal request, contact our customer support team, respond to surveys or promotions, or use any interactive feature of the Platform.

3.2 Automated Collection

When you access the tk1791 Platform, certain technical and usage data is collected automatically via server logs, cookies, and similar tracking technologies. This includes your IP address, device identifiers, browser characteristics, and behavioural data such as pages visited and time spent on each section of the Platform. Please refer to Section 7 (Cookies & Tracking) for further detail.

3.3 Third-Party Sources

In certain circumstances, tk1791 may receive data about you from third parties, including:

• Identity verification providers — third-party services used to verify the authenticity of identity documents submitted during KYC processes.
• Payment providers — confirmation of transaction status and, where required for fraud prevention, account ownership verification from bKash, Nagad, Rocket, and Upay.
• Fraud detection services — risk scoring and device fingerprinting data from third-party fraud prevention partners used to protect the integrity of the Platform.

4 How We Use Your Data

tk1791 uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and administer your tk1791 player account, including processing registration, verifying identity, and managing account settings.
• Service Delivery: To provide access to sports betting markets, casino games, live dealer games, promotional offers, and all other features of the tk1791 Platform.
• Payment Processing: To process deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, and any other payment methods made available on the Platform.
• Identity Verification & KYC: To comply with anti-money laundering (AML) obligations and to verify that players meet the minimum age requirement of 18 years.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, multiple account creation, bonus abuse, and other prohibited conduct as defined in the Terms & Conditions.
• Responsible Gaming: To monitor player activity for signs of problem gambling and to administer self-exclusion, deposit limits, cooling-off periods, and other responsible gaming tools requested by players.
• Customer Support: To respond to enquiries, complaints, and support requests submitted via email or other communication channels.
• Platform Improvement: To analyse usage patterns and technical performance data in order to improve the Platform's functionality, user experience, and content offering.
• Marketing Communications: To send promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may opt out at any time.
• Legal Compliance: To fulfil our obligations under applicable law, including responding to lawful requests from regulatory or law enforcement authorities.

5 Legal Basis for Processing

tk1791 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing is necessary to perform the contract between you and tk1791 — specifically, to operate your account, process bets, and facilitate payments.
• Legal Obligation: Processing is necessary to comply with legal obligations applicable to tk1791, including anti-money laundering regulations, age verification requirements, and responses to lawful authority requests.
• Legitimate Interests: Processing is necessary for tk1791's legitimate interests in operating a secure, fair, and commercially viable platform, including fraud prevention, Platform security, and service improvement — provided those interests are not overridden by your privacy rights.
• Consent: For certain processing activities, such as sending marketing communications or using non-essential cookies, tk1791 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing & Disclosure

tk1791 does not sell, rent, or trade your personal data. We share personal data only in the circumstances described below and only to the extent necessary for the stated purpose.

6.1 Service Providers

We share data with carefully selected third-party service providers who assist us in operating the tk1791 Platform. These include payment processors (bKash, Nagad, Rocket, Upay), identity verification providers, game software providers (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe), IT infrastructure providers, and fraud detection services. All service providers are contractually obligated to process data only on our instructions and to maintain appropriate security standards.

6.2 Legal Requirements

We may disclose your personal data to law enforcement agencies, regulatory authorities, courts, or other public bodies where we are required to do so by applicable law, court order, or legal process, or where disclosure is necessary to protect the rights, property, or safety of tk1791, its players, or the public.

6.3 Responsible Gaming Authorities

Where required or permitted by applicable law, tk1791 may share self-exclusion data and responsible gaming records with relevant oversight bodies for the purpose of enforcing self-exclusion across multiple platforms.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of tk1791's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players of any such transfer via the Platform or by email.

7 Cookies & Tracking Technologies

tk1791 uses cookies and similar tracking technologies to operate the Platform efficiently, to remember your preferences, and to analyse how the Platform is used. The following categories of cookies are used:

• Essential Cookies: Strictly necessary for the Platform to function. These include session cookies that maintain your logged-in state and security cookies that prevent cross-site request forgery. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, so that the Platform behaves as you expect on return visits.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the Platform, which pages are most visited, and how long sessions last. This data helps us improve Platform performance and content.
• Security & Fraud Prevention Cookies: Used to identify and flag suspicious device behaviour, multiple account activity, and bot traffic to protect the integrity of the Platform and the safety of all players.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the tk1791 Platform, including the ability to maintain a logged-in session.

8 Data Retention

tk1791 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:

• Account Data: Retained for the duration of the account's active status plus a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Financial & Transaction Data: Retained for a minimum of five (5) years from the date of the transaction, as required for AML compliance and financial audit purposes.
• Identity Verification Documents: Retained for the period required by applicable law, typically five (5) years from the date of verification or account closure, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the final communication in a support thread, unless a longer retention period is required due to an ongoing dispute or legal matter.
• Technical & Usage Data: Typically retained in identifiable form for up to twelve (12) months, after which it may be anonymised and retained indefinitely for statistical and platform improvement purposes.
• Responsible Gaming Records: Self-exclusion and responsible gaming records are retained for a minimum of five (5) years to ensure that self-exclusion requests can be honoured and to support responsible gaming monitoring obligations.

When personal data is no longer required and its retention period has expired, tk1791 will securely delete or anonymise that data in accordance with our internal data lifecycle management procedures.

9 Your Privacy Rights

As a user of the tk1791 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days of receiving your request.

• Right of Access: You have the right to request a copy of all personal data that tk1791 holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request that any inaccurate or incomplete personal data held by tk1791 be corrected or updated.
• Right to Erasure: You have the right to request that tk1791 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal obligations to retain certain data (such as AML record-keeping requirements).
• Right to Restriction: You have the right to request that tk1791 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to its processing.
• Right to Portability: Where processing is based on consent or contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where tk1791 relies on legitimate interests as the legal basis, including for direct marketing purposes. Where you object to marketing, tk1791 will cease processing your data for that purpose immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before the withdrawal.

10 Children's Privacy

The tk1791 Platform is strictly intended for adults aged 18 and above. tk1791 does not knowingly collect personal data from any person under the age of 18. If we become aware that we have inadvertently collected personal data from a minor, we will immediately delete that data and close any associated account.

If you are a parent or guardian and you believe that a minor in your care has registered on the tk1791 Platform or provided personal data to us, please contact us immediately at [email protected] so that we can take appropriate action without delay.

tk1791 employs age verification procedures at registration and reserves the right to request proof of age at any time during a player's use of the Platform. Access will be suspended pending age verification where a concern regarding a player's age arises.

11 Data Security

tk1791 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include, but are not limited to:

• SSL/TLS Encryption: All data transmitted between your browser and the tk1791 Platform is encrypted using industry-standard SSL/TLS protocols, protecting it from interception in transit.
• Data Encryption at Rest: Sensitive personal data stored on tk1791's servers — including identity documents and payment references — is encrypted at rest using strong encryption algorithms.
• Access Controls: Access to personal data held by tk1791 is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Security Monitoring: tk1791's systems are subject to continuous security monitoring to detect and respond to potential security threats or anomalous activity in real time.
• Regular Security Reviews: Our security infrastructure and data handling procedures are reviewed regularly to identify and address potential vulnerabilities.

While tk1791 takes all reasonable steps to protect your personal data, no method of data transmission over the internet or method of electronic storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, tk1791 will notify you and any applicable regulatory authority in accordance with our legal obligations.

12 Third-Party Services

The tk1791 Platform integrates third-party services in order to provide its full range of gaming and payment features. These third parties operate their own privacy policies and data practices, which are independent of this Privacy Policy. Third-party services used on the tk1791 Platform include:

• Game Providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may collect technical and usage data in connection with the games they power on the Platform, in accordance with their own privacy policies.
• Payment Providers: bKash, Nagad, Rocket, and Upay process payment transactions independently. Please review the privacy policies of these providers to understand how they handle your financial data.
• Identity Verification Services: Third-party KYC providers process identity documents and biometric data for the purpose of verifying player identity. These providers are bound by strict data processing agreements with tk1791.

tk1791 is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party provider whose services you use in connection with the tk1791 Platform.

13 Changes to This Privacy Policy

tk1791 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform functionality. Where material changes are made, we will provide reasonable advance notice to registered players via the Platform or by email to the address registered on your account.

The effective date at the top of this policy will be updated each time a revision is published. Your continued use of the tk1791 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated policy, you should cease using the Platform and may request closure of your account.

We encourage you to review this Privacy Policy periodically to stay informed of how tk1791 collects, uses, and protects your personal information. The most current version of this policy is always available on this page.

14 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of your privacy rights as described in Section 9, please contact the tk1791 data team using the following details:

• Email: [email protected]
• Subject Line for Privacy Requests: "Privacy Rights Request"
• Response Time: We aim to respond to all privacy-related enquiries within 30 calendar days of receipt.
• Support Hours: 24 hours a day, 7 days a week, 365 days a year

For data deletion requests, please include your registered email address, your tk1791 account username, and a brief description of the data you wish to have deleted. Please note that certain data may be required to be retained under applicable legal obligations even following a deletion request.